Diane Carter started her career with the group at St. Vincent’s East office, where she worked as a medical assistant for over 16 years.  She then moved into the administrative area where she now works in the call center answering thousands of phone calls a year.  She is definitely the glue that keeps our call center together.

Q. Where did you attend school, high school and beyond?
A. Hewitt Elementary (Trussville , AL), Robinson Elementary (Eastlake, AL), Woodlawn High School (Birmingham, AL)

Q. How long have you worked at Urology Centers of Alabama (UCA)?
A. 25yrs

Q. What is your favorite thing about working at UCA?
A. Patient contact

Q. What advice might you give to a patient that’s nervous about his or her appointment?
A. Introduce myself, make conversation and assure patient the doctor is there for there needs.

Q. Tell us about your family, i.e. spouse, kids, grand kids, pets, etc?
A. I’m widowed after 45 yrs. I have 2 sons, twin grandsons, both serving in Army, a granddaughter, a wonderful daughter in law, all of whom I love dearly.

Q. How do you think your best friend would describe you as a person?
A. Honest and a little crazy

Q. What is your favorite weekend activity?
A. Shopping

Q. What is your favorite restaurant in the Birmingham area?
A. Niki’s West

Q. If you could create your dream concert, what would the line up be?
A. The Beach Boys, The Rolling Stones and Elton John

Q. Pick a color that describes your personality, and tell us why.
A. Blue, because it reminds me of peace and harmony. When I look into the blue sky I feel this.

Q. If a movie was being produced about your life, what famous actor or actress would play your character?
A. Tyler Perry (Madea)

Q. What song do you karaoke to when you’re alone in your vehicle?
A. Kokomo by The Beach Boys

Q. Who you were a kid, what did you want to be when you grew up and why?
A. A nurse, to help people.

Q. If you had to be an animal, what would you choose?
A. A cat, because it has 9 lives. (LOL)

Q. If you could trade places with any person in the word for a day, who would it be?
A. I wouldn’t want to trade places with anyone. I am happy with who I am and Blessed with ALL I have.